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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ben Johnson

September 9, 2025

5  out of  5
rating by Ben Johnson
"Always a great pleasure working with Mike and his team. Every request I’ve had has been promptly executed. Highly recommend."
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Anthony Koulis

September 4, 2025

5  out of  5
rating by Anthony Koulis
"Mike is excellent at his job, professional, and is one of the best I’ve ever had the pleasure of working with."
We responded:
"Thanks so much! Glad we got you taken care of 🤠"
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Amanda Do

August 25, 2025

5  out of  5
rating by Amanda Do
"We have used Mike and his team for a variety of things and they are great! They are fast, proficient, kind and detail oriented! Their prices are amazing as well (especially if you bundle). I worked with Taylor and she was great!! Highly highly highly recommend!!!!"
We responded:
"Thanks so much Amanda ☺️"
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Garrett Lage

July 18, 2025

5  out of  5
rating by Garrett Lage
"Team has always been a pleasure to interact with!"
We responded:
"Thanks so much Garrett! 🤠"
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Mark Given

July 10, 2025

5  out of  5
rating by Mark Given
"Always quick to pick up my phone calls for questions I have or needs to adjust policies!!"
We responded:
"Thanks so much Mark! "
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Carly Phillips

July 9, 2025

5  out of  5
rating by Carly Phillips
"Not only do they take care of all of my insurance needs without fail - everyone in the office is extremely helpful and kind. I genuinely feel like I can count on them. I know that any time I email Customer Service Manager, Taylor Krech that my request will be handled with care and in a flash. I highly recommend!!!"
We responded:
"Thanks Carly! We’re so glad you’re with our office ☺️"
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Madeline Stessman

July 2, 2025

5  out of  5
rating by Madeline Stessman
"Taylor in Mikes office is fantastic! So responsive and helpful! I was so sad to leave TN and leave them but they were so helpful in my move"
We responded:
"Best of luck on your move! We’ll be here if you come back to TN. "
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Adam H

June 17, 2025

5  out of  5
rating by Adam H
"I can’t say enough about how helpful Taylor was!"
We responded:
"Thanks Adam! Taylor sure is great 🤠"
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Madison Michelle

June 12, 2025

5  out of  5
rating by Madison Michelle
"highly recommend!!! everyone i’ve worked with is so helpful, nice & great communication."
We responded:
"We’re glad to have you Madison 🤠"
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Amanda Thompson

May 20, 2025

5  out of  5
rating by Amanda Thompson
"I had a great experience working with MacLean State Farm. They have been super helpful and I would recommend them to anyone looking for insurance needs in Nashville!"
We responded:
"Thanks for your confidence in our team! 🤠"
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PJ Fenech

April 30, 2025

5  out of  5
rating by PJ Fenech
"The team at this office have been the most responsive agents I’ve ever worked with. They respond promptly, are helpful and courteous, and detailed with their answers. They beat the other big names on price too, but the customer service is what really makes going with them a win."
We responded:
"Thanks PJ! We’re glad to have you onboard with our agency 🤠"
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Brian O.

April 28, 2025

5  out of  5
rating by Brian O.
"Taylor has been so kind and generous throughout my several moves within Nashville. She always answers quickly with exactly what I need. A true gem!"
We responded:
"A gem indeed! Thanks Brian 🤠"
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Mary Patton

March 6, 2025

5  out of  5
rating by Mary Patton
"I have home owners insurance and 2 cars insured with State Farm. I've had insurance with them for almost 10yrs. My monthly rate is good. Mike and staff response quickly when I need to speak with them. I appreciate all their help."
We responded:
"Thanks so much Mary! 🤠"
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MaryGrace S

February 24, 2025

5  out of  5
rating by MaryGrace S
"Taylor & Jenny have been such a joy to work with. They made the process so simple and are always so helpful with all my questions. I was having trouble transferring my account to a different state and they helped communicate with my agent to make sure everything was squared away! Thank yall! You will be missed."
We responded:
"Thanks so much Mary! We're glad to welcome you to MacLean State Farm :-)"
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Winters Family

January 27, 2025

5  out of  5
rating by Winters Family
"I LOVE having Mike Maclean State Farm Insurance Agency on my side! Truly are so helpful and pleasant to work with. I have referred them to a family member and they also made her experience easy and helpful! Every little inconvenience I might have they are always quick to help! Mike’s team members really work hard and quickly to make your request happen!"
We responded:
"Thanks so much! We ❤️ the Winters family!!! "
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Jonathan Graves

January 8, 2025

5  out of  5
rating by Jonathan Graves
"Mike is amazing! The customer service is always top notch, Jenny and Taylor have helped me with multiple issues and are both fantastic!"
We responded:
"Thanks Jonathan! "
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Bethany Bauman

February 8, 2024

5  out of  5
rating by Bethany Bauman
"This is the type of relationship you don't ever want to *need*, but in the event that you do, you want the relationship to be like this team. I have felt so supported, heard, understood in a deep dark time. They have gone above and beyond, treated me like a family member, calling to check in on me after a terrible situation. They are literally and metaphorically good neighbors, and as long as I'm in Nashville I will be putting every policy I might need in their hands. Mike, Laura, Taylor, Jenny, and the countless humans on your greater team nationally— THANK YOU."
We responded:
"We appreciate your trust and kind words Bethany! 🤠"
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Kassie Myers

January 10, 2024

5  out of  5
rating by Kassie Myers
"I can't speak highly enough of Mike Maclean and the entire team. I was affected by the tornado in 2020, and they were there for me every step of the way. Their assistance was invaluable, helping me navigate through the challenges and get back on my feet. What sets them apart is their unwavering availability and support. No matter the issue, they've always been there for me, making me feel genuinely supported and cared for. In times of uncertainty, having a reliable and responsive insurance agent is a true blessing."
We responded:
"We’ll miss you Kassie! Please keep us in mind if you come back 😃"
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David Nelson

December 8, 2023

5  out of  5
rating by David Nelson
"If you are looking for an insurance agency, I heartily recommend Mike Maclean. They are prompt, answer all questions in a most timely manner, and are very conscientious of their obligations. It is a pleasure to work with Mike and his staff."
We responded:
"Thanks David! We’re so happy to earn your trust!!!"
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Real Deal

November 1, 2023

5  out of  5
rating by Real Deal
"Very helpful and thoughtful of my situation. Somebody you can count on"
We responded:
"You can always count on us! ☺️"
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maxwell sebastian

April 23, 2023

5  out of  5
rating by maxwell sebastian
"Great place. Mike and his staff are incredible to work with"
We responded:
"Thanks so much! "
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Jaimie Wolsky

March 14, 2023

5  out of  5
rating by Jaimie Wolsky
"Mike and his crew are the BEST to work with. Jenny was helpful, honest, and reliable when signing up for my car and renter’s insurance. They keep me up to date with any changes and are always available when I need them! Highly recommend!"
We responded:
"Thanks so much for the feedback Jamie! "
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Preston White

February 21, 2023

5  out of  5
rating by Preston White
"Very knowledgeable and helpful with my insurance needs!"
We responded:
"Thanks Preston! "
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Samantha Funderlich

August 23, 2022

5  out of  5
rating by Samantha Funderlich
"Jenny is so helpful and knowledgeable!! Great experience with every interaction (:"
We responded:
"Thanks for the kind words!!! We’re excited to be working with you 😀"
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Annette Wine

August 15, 2022

5  out of  5
rating by Annette Wine
"After my car was broken into, Mike Maclean and his staff were very attentive and helpful in assisting with the claims process. I very much appreciated receiving his call to make sure everything was being taken care of. Taylor has been prompt and courteous throughout the process. It’s nice knowing I don’t need to worry that everything will be handled efficiently and with minimal effort on my part. Thank you Mike and Team!"
We responded:
"Thanks Annette! We’re working hard to get your claim resolved 🙂"