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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bethany Bauman

February 8, 2024

5  out of  5 rating by Bethany Bauman
"This is the type of relationship you don't ever want to *need*, but in the event that you do, you want the relationship to be like this team. I have felt so supported, heard, understood in a deep dark time. They have gone above and beyond, treated me like a family member, calling to check in on me after a terrible situation. They are literally and metaphorically good neighbors, and as long as I'm in Nashville I will be putting every policy I might need in their hands. Mike, Laura, Taylor, Jenny, and the countless humans on your greater team nationally— THANK YOU."
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Kassie Myers

January 10, 2024

5  out of  5 rating by Kassie Myers
"I can't speak highly enough of Mike Maclean and the entire team. I was affected by the tornado in 2020, and they were there for me every step of the way. Their assistance was invaluable, helping me navigate through the challenges and get back on my feet. What sets them apart is their unwavering availability and support. No matter the issue, they've always been there for me, making me feel genuinely supported and cared for. In times of uncertainty, having a reliable and responsive insurance agent is a true blessing."
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David Nelson

December 8, 2023

5  out of  5 rating by David Nelson
"If you are looking for an insurance agency, I heartily recommend Mike Maclean. They are prompt, answer all questions in a most timely manner, and are very conscientious of their obligations. It is a pleasure to work with Mike and his staff."
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Real Deal

November 1, 2023

5  out of  5 rating by Real Deal
"Very helpful and thoughtful of my situation. Somebody you can count on"
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Isaiah Kallman

September 13, 2023

5  out of  5 rating by Isaiah Kallman
"My experiences with Mike's office have always been both pleasant and efficient. I recently filed a claim when another driver sideswiped me on the highway and his team helped me through the process without any issue. If you're looking for a new policy, consider Mike Maclean as your new agent."
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maxwell sebastian

April 23, 2023

5  out of  5 rating by maxwell sebastian
"Great place. Mike and his staff are incredible to work with"
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Jaimie Wolsky

March 14, 2023

5  out of  5 rating by Jaimie Wolsky
"Mike and his crew are the BEST to work with. Jenny was helpful, honest, and reliable when signing up for my car and renter’s insurance. They keep me up to date with any changes and are always available when I need them! Highly recommend!"
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Preston White

February 21, 2023

5  out of  5 rating by Preston White
"Very knowledgeable and helpful with my insurance needs!"
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Samantha Funderlich

August 23, 2022

5  out of  5 rating by Samantha Funderlich
"Jenny is so helpful and knowledgeable!! Great experience with every interaction (:"
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Annette Wine

August 15, 2022

5  out of  5 rating by Annette Wine
"After my car was broken into, Mike Maclean and his staff were very attentive and helpful in assisting with the claims process. I very much appreciated receiving his call to make sure everything was being taken care of. Taylor has been prompt and courteous throughout the process. It’s nice knowing I don’t need to worry that everything will be handled efficiently and with minimal effort on my part. Thank you Mike and Team!"
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Tom G

August 8, 2022

1  out of  5 rating by Tom G
"Avoid these bait-and-switch hustlers! Gave me a quote and was happy call back to take my credit card number, then jacked the price up saying, "Oh, you didn't qualify for the discounts we thought you would." Weeks later: No refund, no response! Certainly not worth the time I am spending trying to talk to their national customer service, because these folks are embarrassed they got caught ripping me off."
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Mikey Angert

April 20, 2022

5  out of  5 rating by Mikey Angert
"Mike is the best in the biz and always takes care of me!"
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greg ryan

July 22, 2020

5  out of  5 rating by greg ryan
"Our Nashville house got hit by the tornado of March 3rd. Mike and his team from State Farm were immediately on the job and at the ready. Although we experienced significant loss and stayed in hotels and airbnb's for two months, Mike was regularly checking in to make sure that we were inconvenienced as little as possible and our case was being handled efficiently and quickly.We were often on the verge of tears because our neighborhood was in shambles but Mike and his State Farm team helped us ease the transition from living as vagabonds to getting us back into our house as quickly as possible. I couldn't have asked for a better representative of the State Farm Company and I have absolutely no reservations in recommending Michael McLean and his team. I'm absolutely certain that I'll be a State Farm customer for life!"
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Donnie Auberry

July 7, 2020

5  out of  5 rating by Donnie Auberry
"This Team puts Customers First."
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Nila Burnett

June 18, 2020

5  out of  5 rating by Nila Burnett
"I would highly recommend this office for any insurance needs. Great team!"
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Sean Bloos

November 5, 2019

5  out of  5 rating by Sean Bloos
"Mike is extremely knowledgable and helpful. He has made purchasing new and transferring existing policies a seamless process. 10/10 recommend!"
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Asher Postman Music

October 16, 2019

5  out of  5 rating by Asher Postman Music
"Mike is super kind, friendly and helpful. I had a really positive experience!"
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Amanda Garman

August 14, 2019

5  out of  5 rating by Amanda Garman
"Mike was super helpful!"
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Kevin Barnard

May 17, 2019

5  out of  5 rating by Kevin Barnard
"Mike does a great job answering my calls and questions. I highly recommend him for your insurance needs."
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Janessa Edwards

March 15, 2019

5  out of  5 rating by Janessa Edwards
"As a new customer, Mike Maclean and his team made me feel at ease and informed. Tevin answered any questions I had about my policy and the whole process was quick and easy. Great company!"
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Jason Quicksall

January 29, 2019

1  out of  5 rating by Jason Quicksall
"Was a customer of State Farm for over 10 years. Moved to TN and went w these guys for less than a year. Terrible. Filed a claim and they never knew a thing about it. Called multiple times with questions, no answers. For the price of a State Farm policy I expect my agent to be involved when things go wrong. These guys just don’t care. UPDATE TO THEIR REPLY: my claim started on 10/29/18. . I called you when my car was stolen and wrecked. I called your office about issues with the initial settlement amount, about taking my car to get an adjuster look at it, it was like you didn’t know who I was. When my check arrived at your office for less than half of the correct amount you had not a clue and provided no assistance. You never knew a thing about my claim, even when I called asking for your help. Do your “notes” cover that? Oh, and you doubled my premiums for an accident that was not my fault."
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Clarice Rankins

December 4, 2018

4  out of  5 rating by Clarice Rankins
"State Farm Insurance agency who is always friendly and helpful."
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Samantha Heastie

November 8, 2018

5  out of  5 rating by Samantha Heastie
"Mike was incredibly helpful when navigating through the process of attaining a new insurance provider. I highly recommend everyone to give Mike a call TODAY if you need coverage of any kind!"
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Tolan Shaw

October 17, 2018

5  out of  5 rating by Tolan Shaw
"Awesome service and great people!"
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Sarah Shaw

October 16, 2018

5  out of  5 rating by Sarah Shaw
"We just moved to town and Mike has made the transition to Nashville so easy! He’s easy to get ahold of and always follows up with what he says he’s going to. We’re looking forward to working with him throughout the years to come."